Privacy policy

Introduction

AGENCEMENT.SHOP (EURL, SIRET 494 447 659 00058), headquartered at ZAC de la Burlière, Rue du Professeur Cabrol, 13530 Trets, France, is responsible for processing personal data collected on the website agencement-shop.fr. This privacy policy aims to inform users about how their personal data is collected, processed and protected, in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

Personal data collected

Through the use of the website and the contact/quote form, we may collect the following data:

• First and last name
• Email address
• Phone number
• Company name
• City
• Type of business and desired service
• Project description
• Browsing data (cookies, IP address, pages visited)

Purpose of data processing

Personal data collected is used for the following purposes:

• Responding to quote and contact requests
• Commercial follow-up of projects
• Improving the quality of our services and website
• Sending commercial communications (with prior consent)
• Complying with our legal and regulatory obligations

Legal basis for processing

The processing of your data is based on: your consent (contact form), the performance of pre-contractual measures (quote request), our legitimate interest (improving our services), and compliance with our legal obligations.

Data retention period

Your personal data is retained for a period of 3 years from the last contact. Browsing data (cookies) is retained for a maximum period of 13 months. Beyond these periods, your data is deleted or anonymized.

Data recipients

Your personal data is intended exclusively for AGENCEMENT.SHOP and is never sold or transferred to third parties. It may be shared with our technical subcontractors (hosting provider, email service) strictly within the framework of their services, and in compliance with the GDPR.

Your rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access — obtain confirmation that your data is being processed and receive a copy
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your data under the conditions provided by law
• Right to restriction — request restriction of processing of your data
• Right to object — object to the processing of your data on legitimate grounds
• Right to portability — receive your data in a structured, readable format

To exercise these rights, you can contact us at: admin@agencement-shop.fr

You also have the right to lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

Cookies

The website agencement-shop.fr uses cookies to ensure its proper functioning and improve user experience. The cookies used are:

• Essential cookies — necessary for the website to function (session, language preferences)
• Analytics cookies — used to measure website traffic (Google Analytics)

You can modify your cookie preferences at any time through your browser settings.

Data security

AGENCEMENT.SHOP implements all appropriate technical and organizational measures to ensure the security and confidentiality of your personal data, and to protect it against any unauthorized access, modification, disclosure or destruction. The website is hosted on a secure private server with OVH Cloud France.

Policy changes

AGENCEMENT.SHOP reserves the right to modify this privacy policy at any time. Any changes will be published on this page. We encourage you to review it regularly.

Contact

For any questions regarding this privacy policy or your personal data, you can contact us: